Privacy Policy
This Privacy Policy explains how GreenField Sports Zone collects, uses, and protects your personal information when you use our booking platform.
1. Information We Collect
We may collect the following information when you create an account or complete a booking:
- Name, phone number, and email address.
- Booking details such as date, time slot, and facility.
- Transaction reference and payment status.
2. How We Use Your Information
Your information is used to process bookings, confirm reservations, send booking updates and receipts, provide customer support, and improve our services.
3. Payment Information
Online payments are processed securely through SSLCommerz, a licensed payment gateway. GreenField Sports Zone does not store your full card number, CVV, or banking password. We only retain the transaction reference required to identify and reconcile your payment.
4. Data Security
We apply reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.
5. Cookies
Our platform may use cookies to improve your browsing experience, remember your preferences, and analyze usage. You can control cookie settings through your browser.
6. Third-Party Services
We may share limited information with trusted third parties (such as SSLCommerz for payment processing) solely to complete your transaction. These providers are required to handle your information securely and only for the stated purpose.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting our support team.
8. Contact Us
For any privacy-related question, please contact:
- Mobile: 01335182929
- Email: greenfieldsportszone@gmail.com
